Empower your technicians and help your business improve field management, productivity, and first-time fix rates. StraViso’s Field Cloud leverages AI and hyper-automation to integrate an intelligent mobile platform for field operation enablement. The app enables mobile workers (technicians), back-office personnel, and field supervisors to access, plan, and execute service appointments seamlessly. It displays various applications, from job assignments to inventory tracking, billing, and product training.
Field Cloud records and updates inventory and asset data in real-time with an intelligent mobile platform. With real-time asset tracking, automated field service dispatch, and predictive maintenance, Field Cloud helps companies optimize their operations and improve asset utilization. Additionally, the user-friendly interface and customizable dashboards make it easy for field service teams to access the information (inventory data, schedule recurring maintenance for sites, devices or equipment) they need to make informed decisions.
Repetitive task allocation cases are easily replaced with an intelligent dispatching algorithm that considers all essential resource information, including availability, skill level, current location, priorities, and distance between tasks. The platform finds unforeseen time gaps and fills them with queued tasks in real-time. With a full schedule for all employees, dispatchers can focus on more complex issues, and field staff are no longer bothered with idle time.
Field Cloud facilitates communication by empowering customers to self-serve with conversational-AI chatbots. Back-office personnel can manage, monitor, and automate work orders and assign the right field technician to the right task, reducing operational delays and avoiding scheduling conflicts. With real-time notifications, field technicians can update customers about their ETA and arrival status to confirm the customer’s availability. The platform empowers field technicians to deliver Uber-like experiences to their customers.
Maximize dispatcher and technician productivity while improving SLA compliance with Field Cloud. With a centralized platform field service businesses can seamlessly manage dispatch operations, efficiently allocate resources, track their movements, and communicate with field personnel, and send the right technician to do the right job at the right time.
Manage the complete pipeline of field operations anytime, anywhere.
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Watch the demoStraViso Field Cloud is an AI and hyper-automation mobile platform for field service operations. It enables technicians, back-office staff, and supervisors to access, plan, and execute service appointments — handling job assignments, inventory tracking, billing, and training in one app to improve field productivity and first-time fix rates.
Field Cloud offers real-time asset scanning and inventory management, an intelligent dispatching algorithm that fills schedule gaps automatically, and conversational-AI digital workers for customer self-service. Technicians send real-time ETA and arrival notifications for an Uber-like experience, while optimized dispatch and scheduling improves SLA compliance and sends the right technician to the right job at the right time.
Organizations that manage distributed workforces, equipment, or on-site service activities can benefit from field service management technology. Common examples include telecommunications, fiber and broadband, utilities, energy, and other asset-intensive industries where timely service delivery and operational visibility are important.
AI-assisted scheduling can help match service requests with available technicians based on factors such as skills, location, workload, job priority, and travel distance. This helps dispatch teams manage changing demands, identify scheduling gaps, and allocate resources more effectively while retaining oversight of operational decisions.
Yes. A mobile field service platform gives technicians access to assigned jobs and relevant service information while working outside the office. With Field Cloud, technicians and supervisors can use a connected mobile experience to support job execution, update field activities, and access information related to inventory and service tasks.
First-time fix rates can improve when technicians arrive with the right skills, accurate job information, and the equipment or parts required for the repair. Coordinating assignments with asset and inventory information helps teams prepare for service visits and reduce avoidable delays or repeat appointments.
Field cloud solution can help organizations maintain visibility into equipment records, available parts, and inventory movements. Field Cloud includes asset scanning and inventory management capabilities designed to help teams record and update information, access relevant asset data, and coordinate maintenance activities.
Integration is an important consideration when introducing field service technology into an established enterprise environment. Connecting field operations with relevant business systems can help reduce information silos and improve workflow continuity. Specific integrations, supported interfaces, and implementation requirements should be evaluated against your organization’s existing technology stack.
Automation can reduce repetitive administrative work, streamline job allocation, and help teams respond more consistently to changing service demands. By connecting scheduling, field execution, and operational updates, organizations can spend less time coordinating routine activities and more time addressing exceptions, complex jobs, and customer needs.
A connected field service platform can help distributed teams work from consistent job information and operational processes. Field Cloud is designed to support technicians, supervisors, and back-office personnel in planning and executing service appointments. Enterprises evaluating a multi-location deployment should confirm scalability, regional workflow requirements, system integrations, access controls, and reporting needs during the assessment process.
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