FIELD SERVICE CLOUD
- Enhances job efficiency
- Reduces operational costs
- Increases customer satisfaction
This solution totally helps to initiate, complete and document a callOptimizes Two-way communication
All and any communication between chat agents, the back office, field agents & customers is made seamless.Mobile Toolkit
This eliminates paperwork by providing online forms to document appointmentsImproves productivity
Tech’s productivity scales up by increasing number of appointments completed in a dayAutomation processes
Seamless extension of business solutions from back office agents to field agents.
AI-driven decision-making technologies to help improve the real-time decision-making process and visibilityPortal
Management Portal provides real-time snapshotAgents can access product or service information & create a job ticket or even a quote.Asset Tracking
Automates asset management and tracking inventory that leads to reduction of costsMaximizes productivity
Bringing back-office solutions to field agents via cloud-based, mobile platformEnable upsell or cross-sell revenue streams & reduces costs.