KnowME is an uniﬁed, omnichannel platform, and it paves the path to offer on-demand, granular, preferential, and interactive communications to users on the channel of their choice. Users can create, update, and manage communication settings effortlessly with customizable preferences. The platform’s flexibility allows for opt-in/opt-out decisions, user overrides, date, time range configuration, and channel preferences.
KnowME seamlessly integrates with existing systems, providing a user-friendly interface with interactive graphics for a vivid experience.
The go-to solution for elevating user interactions on your digital platform.
A glimpse of key features of KnowME.
Only what the user needs, using the web portal and intuitive APIs.
An extensible and adaptive framework, capturing granular opt-ins or opt-outs in line with privacy protocols across all user touchpoints.
Preferences based on speciﬁc scenarios, speciﬁc time slots, and speciﬁc users.
Integrate with multiple existing systems to fetch channel preferences and communication frequency.
Manage and fetch accurate user details and quickly determine best-suited preferences based on multiple attributes, such as time range, date, availability, etc.
Single Sign-on, along with multi-factor authentication, offers secured access.
Uniﬁed preference storage where the user deﬁnes once and re-uses on multiple platforms.
User-friendly interface with interactive graphics for a vivid user experience.
Deploy quickly with best-practice workﬂows for easy access to user preference data throughout an organization.
Identify and restore inaccurate, unﬁnished, and unreliable records from a dataset.
Deploy easily with best-practice workﬂows for easy access to user preference data throughout an organization and publishing to the relevant users.
Central location for all user consent preferences for viewing complete audit history for each user.