Patient scheduling and appointment

Imagine your patients receiving automated reminders for their upcoming appointments by using their preferred device. Our AI and NLP engine allows them to confirm or reschedule their appointment without the need to call the office. This full automation frees your staff to focus on patient care and critical activities. The core of our capabilities come from our Artificial Intelligence (AI) and Natural Language Processing (NLP) engines. This system can automate patient communications using chatbots, automate patient reminders for appointments and streamline office activities like form completion. Any office or patient activities can now be optimized.

Digital communication with patients

Digital chat is available on any device and any channel. Our chatbots are integrated with our AI and NLP engine, so automated chat functions are handled by bots without any office staff engagements. Our system gathers the patient’s request and vital information during chat initiation.

Using these details, the chatbots determine how to route the session. In many cases, an automated bot handles the request. Otherwise, the chat session is routed to the right of the resource with visibility. Calls no longer need to come to the office and be transferred between multiple office members, each having to ask the same questions. Patients can chat with a bot to check their account balance, request a specialist referral, or see test results without any staff interruptions.

Improve patient care with chatbots

Discover an enhanced patient experience through a dedicated portal, automated two-way communications, and 24/7 interactive bots. Our AI-driven chatbots gather valuable information about symptoms and medical conditions. Based on their response, these bots triage patients to the appropriate health specialist. Experience the convenience of a one-stop shop across web platforms, allowing patients to inquire about health, schedule appointments, and more.

Administrative applications

Administrative errors within healthcare processes often result in erroneous billing, treatment delays, and potential legal complications. Embracing the power of AI-driven automation presents a transformative solution – it optimizes workflows, offers predictive insights, and substantially alleviates the administrative load on healthcare staff. By automating repetitive tasks, healthcare professionals gain valuable time and cost savings, concurrently fostering greater autonomy in managing their workflows.