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KNEWS

Transform knowledge into action with an intelligent knowledge hub

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Knowledge management is imperative, and gathering the right knowledge at the right time boosts the efficiency of an organization’s decision-making ability.

StraViso’s multi-faceted Knowledge Exchange Hub, KNEWS, is an all-encompassing, intelligent platform that allows users to create, search, and retrieve knowledge resources (business information) – anywhere, anytime!

Key Features

Deliver personalized knowledge base to the users anywhere, anytime.

A glimpse of key features of KNEWS.

Fine-grained access

  • Role management
  • User management

Persona Management

  • Flexible Attributes Management
  • Persona Styles – Reusable persona groups

Smart content marking with personas

  • Documents
  • Presentations
  • Video/Audio files
  • Images

Mark content and create assets to facilitate personalized search

  • Create new content/assets
  • Update already marked content/assets without remapping personas
  • Notify owners/editors and confirm marking
  • Multi-channel Uploaded Content Preview

Multi-channel support for the right content

  • Mobile, Web, Tablet, IoT, IVR etc.

Personalized dashboard

Recommended and trending content as per role.

PMO dashboard

View KNEW’s overall performance.

Work Process

Benefits

Boosts
organizational agility
Increases
customer retention
No complexity in urgent
business activities
Collaborative
intelligence
Ready to elevate your business growth

Enhance your customer engagement strategy

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Insights

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