Customer Engage Cloud
StraViso’s Customer Engage Cloud Platform gives you the power to deliver an intelligent digital Customer Experience with exceptional 360° engagement. Engage Customers directly with our fully-integrated platform for contacting and communicating with customers through bi-directional multi-channel communications and AI-driven Natural Language-powered BOTs, interfacing directly with your existing systems.
Contact Center Cloud
Our Contact Center Cloud delivers on optimized care center operations. Utilizing desktop digital assistants, create seamless integrated automations interfacing with your existing systems, speeding issue resolution and increasing customer satisfaction. Our Contact Center Cloud infuses AI and Automation to scale up customer experience and build a relationship for a lifetime while reducing Care Center Handle Times.
With the Field Service Cloud empower your service team with mobile automations which connect your remote team with Digital Field Service Assistants that integrate activities with the back-office, existing troubleshooting system and existing IT systems. Enhance Customer Experiences with outstanding Field Service delivery. Reduce Field Service calls while improving first-time issue resolution leveraging our AI enabled automations.
Ops (Operations) Cloud
StraViso’s Ops Cloud focusses on AI led hyper-automation to enhance the user experience and orchestrate workflows to reduce repetitive manual processes. Experience operational excellence using StraViso’s intelligent Over-The-Top, cloud based AI platform. Turn challenges into opportunities using innovative AI solutions to orchestrate your complex business challenges, get empowered to run your operations more efficiently, and gain a competitive edge.
StraViso’s myAutomationHub is a one-stop-shop digital catalog of automated workflows for business users, automation COE stakeholders, IT teams to search, subscribe, configure, build and manage intelligent automations. We help large organizations in their digital and automation journey by making it easy for the employees to find relevant automations and easily subscribe, onboard and begin using the automation.