Organizations need a way to ensure successful actions are repeatable and generate consistent results. And this is possible if organizations standardize, automate, and monitor their business processes. Operations Cloud orchestrates complex business workflows with AI-powered digital workers, enabling organizations to achieve greater agility, scalability, and efficiency in their operations.
StraViso’s Digital Concierge, powered by our AI Engine and Automation, helps Communication Service Providers (CSPs) reduce port-in cycle time, ensure customer conversion, and reduce operational costs. The AI engine supports port-out management, keeping transactions flowing per required SLAs.
By leveraging AI capabilities, digital workers streamline repetitive tasks and reduce manual errors. The digital worker fetches orders from multiple portals, organizes fallouts into workgroups to prioritize issues, notifies customers of porting issues, and directly assists them in resolution.
StraViso’s Event Concierge helps businesses plan events more efficiently and elevate user experience. They can schedule events, view and share documents, and register for functions via digital workers. Digital workers elevate the quality of services and customized experiences, coordinate and collaborate within teams, track progress, synchronize calendars, and share dashboards to keep all stakeholders informed.
StraViso’s Order Concierge is committed to addressing end-to-end operations across the Order-to-Activate (O2A) process, delivering an agile cross-functional team, and optimizing and automating operations holistically. By leveraging hyper-automation, customers can reduce O2A cycle time, reduce manual tasks, and increase business wins.
AI-powered Service Concierge helps organizations automate their IT service desk operations and provide self-service solutions for customers. Context-specific chatbots aid technicians in performing simple service desk tasks such as approving requests or adding notes to requests through simple conversations. Chatbots can handle repetitive tasks, respond to general questions, and offer self-service options, helping customers find the answers they need without contacting a technician.
With Service Concierge, you can transform each technician into a team of 10, reduce time-to-resolution, and resolve tickets better and faster than ever.
Offering high-quality AI-enabled enterprise products, StraViso believes in giving the best to all business customers.
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