KnowME is an unified, omnichannel platform, and it paves the path to offer on-demand, granular, preferential, and interactive communications to users on the channel of their choice. Users can create, update, and manage communication settings effortlessly with customizable preferences. The platform’s flexibility allows for opt-in/opt-out decisions, user overrides, date, time range configuration, and channel preferences.
KnowME seamlessly integrates with existing systems, providing a user-friendly interface with interactive graphics for a vivid experience.
The go-to solution for elevating user interactions on your digital platform.
A glimpse of key features of KnowME.
Only what the user needs, using the web portal and intuitive APIs.
An extensible and adaptive framework, capturing granular opt-ins or opt-outs in line with privacy protocols across all user touchpoints.
Preferences based on specific scenarios, specific time slots, and specific users.
Integrate with multiple existing systems to fetch channel preferences and communication frequency.
Manage and fetch accurate user details and quickly determine best-suited preferences based on multiple attributes, such as time range, date, availability, etc.
Single Sign-on, along with multi-factor authentication, offers secured access.
Unified preference storage where the user defines once and re-uses on multiple platforms.
User-friendly interface with interactive graphics for a vivid user experience.
Deploy quickly with best-practice workflows for easy access to user preference data throughout an organization.
Identify and restore inaccurate, unfinished, and unreliable records from a dataset.
Deploy easily with best-practice workflows for easy access to user preference data throughout an organization and publishing to the relevant users.
Central location for all user consent preferences for viewing complete audit history for each user.
AI-powered SaaS products that help drive enterprise agility and optimize customer experience.
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StraViso KnowME is a unified, omnichannel platform for managing customer communication preferences. It delivers on-demand, granular, and interactive communications on each user’s preferred channel, letting users create, update, and manage preferences with opt-in/opt-out choices, overrides, and date, time-range, and channel settings.
KnowME captures granular opt-ins and opt-outs in line with privacy protocols across every touchpoint, supports preference overrides by scenario, time slot, or user, and enables multi-attribute preference search. It includes single sign-on with multi-factor authentication, unified preference storage reusable across platforms, data onboarding and cleansing, and full audit history and reporting.
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