Customer Engage Cloud
StraViso’s Engage Cloud solution combines the best of virtual assistants and human‑assisted customer service engagements into one unified platform for businesses to target the right customer with the right message at the right time. The secret to have a great customer experience lies in a powerful engagement ecosystem.
Contact Center CloudStraViso’s Contact Center Cloud focuses on Speech Processing Technology and Natural Language Processing, thereby enhancing the operational accuracy like reducing manual supervision, leveraging automated assistance, focus on workforce engagement by supervisors & more quality time to agent.
Field Service CloudStraViso’s Field Service Cloud efficiently manages the field tasks and automates field technician’s workflow, enhances job efficiency, reduces operational costs and accelerates customer satisfaction. Capabilities include job tracker, mapping, data capture, on-demand-communication with video chat and asset scanning.